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==Email settings==
==Email settings==
*'''Default site admin email''': This is the default email address of the site administrator and used for system messages and contact options.
*'''Default site admin email''': This is the default email address of the site administrator and it is used for system messages and contact options.
*'''Administrator name''': The real name of the site administrator.
*'''Administrator name''': The real name of the site administrator.
*'''Email method:'''  This determines how e-mail messages are being sent. The following options are available:
*'''Email method''': This determines how emails are being sent. The following options are available:
**'''PHP:''' use internal PHP [//php.net/manual/function.mail.php mail function]
**''PHP'' (default value): it uses internal [https://php.net/manual/function.mail.php PHP mail function];
**'''Sendmail:''' use sendmail mailer
**''Sendmail'' : it uses sendmail mailer;
**'''SMTP:'''use SMTP relaying. Use this setting when you are running LimeSurvey on a host that is not your mail server.
**''SMTP'' : it is based on SMTP relaying. Use this setting when you are running LimeSurvey on a host that is not your mail server;
***Make sure that you are using your SMTP configured e-mail (Global settings -> E-mail settings) at the survey settings (At the moment you create a survey or after you create it Edit Survey Settings -> General)  if you use SMTP, otherwise there might be a chance that the following error is displayed: SMTP -> ERROR: RCPT not accepted from server: 553 5.7.1 : Sender address rejected: not owned by user.
***Make sure that you are using your SMTP configured email (Global settings -> Email settings) if you use SMTP, otherwise there might be a chance that the following error is displayed: 'SMTP -> ERROR: RCPT not accepted from server: 553 5.7.1 : Sender address rejected: not owned by user'.
**'''Qmail:'''Set this if you are running the Qmail mailer
**''Qmail'' : Set this if you are running the Qmail mailer.
*'''SMTP host:''' If you use 'SMTP ' as email method then you have to put your SMTP-server here. If you are using a different part than port 25 (standard for SMPT) then you have to add the port number separated be a colon (example: 'smtp.gmail.com:465')
*'''SMTP host''': If you use 'SMTP' as email method, then you have to put your SMTP server here. If you are using a different port than port 25 (standard for SMTP), then you have to add the port number separated be a colon (example: 'smtp.gmail.com:465')
*'''SMTP username:''' If your SMTP-server needs authentication then set this to your user name, otherwise it must be blank.
*'''SMTP username''': If your SMTP-server needs authentication, set this to your user name, otherwise it must be blank.
*'''SMTP password:''' If your SMTP-server needs authentication then set this to your password, otherwise it must be blank.
*'''SMTP password''': If your SMTP-server needs authentication, set this to your password, otherwise it must be blank.
*'''SMTP SSL/TLS:''' Set this to 'SSL' or 'TLS' to use SSL/TLS for your SMTP connection
*'''SMTP encryption''': Three options are available:
*'''SMTP debug mode''': If you switch this on then on sending invitations or reminders a detailed connection log and error message will be given (if an error occurs). Not for the faint of heart, but this can give valuable information why a SMTP relay does not work. Usually you want this to be off.
**''Off'' (default value);
*'''Email batch size:''' When sending invitations or reminders to survey participants, this setting is used to determine how many emails can be sent in one bunch. Different web servers have different email capacities, and if your script takes too long to send a bunch of emails, the script could time out and cause errors. Most web servers can send 100 emails at a time within the default 30 second time limit for a PHP script. If you get script timeout errors when sending large numbers of emails, reduce the number in this setting.  Clicking the 'send email invitation' button on the token control toolbar, (not the button on the right of each token), sends the maxemails number of invitations, then displays a list of the addresses sent to and a warning that "There are more emails pending than could be sent in one batch. Continue sending emails by clicking below. There are ### emails still to be sent." and provides a "continue button" to proceed with the next batch. I.e., the user determines when to send the next batch after each batch gets emailed.  It is not necessary to wait with this screen active.  The admin could log off and come back at a later time to send the next batch of invites.
**''SSL'';
**''TLS''.
{{Note|Check the [https://en.wikipedia.org/wiki/Transport_Layer_Security following link] for further details about SSL/TLS.}}
*'''SMTP debug mode''': It comes with three options:
**''Off'' (default value): The user wants this activated only in the case in which the SMTP relay does not work and further details are needed in order remedy the technical problem;
**''On errors'' : A detailed connection log and error message will be given if an error occurs;
**''Always'' : It gives valuable information on how a SMTP relay works. If an error occurs, further details are provided.
*'''Email batch size''': When sending invitations or reminders to survey participants, this setting helps the administrator determine how many emails can be sent in one bunch. Different web servers have different email capacities, and if your script takes too long to send a bunch of emails, the script could time out and cause errors. Most web servers can send 100 emails in one go within the default 30 second time limit for a PHP script. If you get script timeout errors when sending large numbers of emails, reduce the number with the help of this setting. Clicking the 'send email invitation' button that is located on the token control toolbar on the right of each token sends the 'maxemails' number of invitations, displaying a list of the addresses to which the email was already delivered and a warning that ''"There are more emails pending than could be sent in one batch. Continue sending emails by clicking below. There are ### emails still to be sent."'' and provides a "continue button" to proceed with the next batch. So, the user determines when to send the next batch after each batch gets emailed. It is not necessary to wait with this screen active. The admin could log off and come back at a later time to send the next batch of invites.

Revision as of 11:25, 11 September 2017

Message definition (Global settings)
==Email settings==
*'''Default site admin email''': This is the default email address of the site administrator, and it is used for system messages and contact options
*'''Administrator name''': The real name of the site administrator
*'''Email method''': This determines how emails are being sent. The following options are available:
**''PHP'' (default value): Use internal [https://php.net/manual/function.mail.php PHP mail function]
**''Sendmail'': Use Sendmail mailer
**''SMTP'': based on SMTP relaying. Use this setting when you are running LimeSurvey on a host that is not your mail server
***Make sure that you are using your SMTP configured email (Global settings ⇒ Email settings) if you use SMTP; otherwise there might be a chance that the following error is displayed: 'SMTP -> ERROR: RCPT not accepted from server: 553 5.7.1 : Sender address rejected: not owned by user'
**''Qmail'': Set this if you are running the Qmail mailer
**''Plugin'': Using this you can select a custom email plugin to use.

Email settings

  • Default site admin email: This is the default email address of the site administrator and it is used for system messages and contact options.
  • Administrator name: The real name of the site administrator.
  • Email method: This determines how emails are being sent. The following options are available:
    • PHP (default value): it uses internal PHP mail function;
    • Sendmail : it uses sendmail mailer;
    • SMTP : it is based on SMTP relaying. Use this setting when you are running LimeSurvey on a host that is not your mail server;
      • Make sure that you are using your SMTP configured email (Global settings -> Email settings) if you use SMTP, otherwise there might be a chance that the following error is displayed: 'SMTP -> ERROR: RCPT not accepted from server: 553 5.7.1 : Sender address rejected: not owned by user'.
    • Qmail : Set this if you are running the Qmail mailer.
  • SMTP host: If you use 'SMTP' as email method, then you have to put your SMTP server here. If you are using a different port than port 25 (standard for SMTP), then you have to add the port number separated be a colon (example: 'smtp.gmail.com:465')
  • SMTP username: If your SMTP-server needs authentication, set this to your user name, otherwise it must be blank.
  • SMTP password: If your SMTP-server needs authentication, set this to your password, otherwise it must be blank.
  • SMTP encryption: Three options are available:
    • Off (default value);
    • SSL;
    • TLS.
Check the following link for further details about SSL/TLS.
  • SMTP debug mode: It comes with three options:
    • Off (default value): The user wants this activated only in the case in which the SMTP relay does not work and further details are needed in order remedy the technical problem;
    • On errors : A detailed connection log and error message will be given if an error occurs;
    • Always : It gives valuable information on how a SMTP relay works. If an error occurs, further details are provided.
  • Email batch size: When sending invitations or reminders to survey participants, this setting helps the administrator determine how many emails can be sent in one bunch. Different web servers have different email capacities, and if your script takes too long to send a bunch of emails, the script could time out and cause errors. Most web servers can send 100 emails in one go within the default 30 second time limit for a PHP script. If you get script timeout errors when sending large numbers of emails, reduce the number with the help of this setting. Clicking the 'send email invitation' button that is located on the token control toolbar on the right of each token sends the 'maxemails' number of invitations, displaying a list of the addresses to which the email was already delivered and a warning that "There are more emails pending than could be sent in one batch. Continue sending emails by clicking below. There are ### emails still to be sent." and provides a "continue button" to proceed with the next batch. So, the user determines when to send the next batch after each batch gets emailed. It is not necessary to wait with this screen active. The admin could log off and come back at a later time to send the next batch of invites.
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