Failed email notifications: Difference between revisions
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=Failed email notifications= | =Failed email notifications= <!--T:1--> | ||
This menu allows you to resend failed email notifications. Email notifications can be set in [[Notifications & data#Basic and Detailed Admin Notifications Email|Notifications & data]] for every survey. | This menu allows you to resend failed email notifications. Email notifications can be set in [[Notifications & data#Basic and Detailed Admin Notifications Email|Notifications & data]] for every survey. | ||
When an email fails to be sent out the entire content of the email will be saved including images, attachments and replacements at the moment of sending it. | When an email fails to be sent out the entire content of the email will be saved including images, attachments and replacements at the moment of sending it. | ||
[[File:FailedEmail_table.png]] | [[File:FailedEmail_table.png]] | ||
=Actions= | =Actions= <!--T:2--> | ||
Possible interactions with a single entry. | Possible interactions with a single entry. | ||
==Resend Email== | ==Resend Email== | ||
Resend the saved email and choose to delete or keep the entry after sending was successful. | Resend the saved email and choose to delete or keep the entry after sending was successful. | ||
<!--T:3--> | |||
When resending emails, the currently set email configuration for the survey will be applied. | When resending emails, the currently set email configuration for the survey will be applied. | ||
[[File:FailedEmail_resendmodal.png]] | [[File:FailedEmail_resendmodal.png]] | ||
==Email content== | ==Email content== <!--T:4--> | ||
View the current email template, this does not represent the saved email content. | View the current email template, this does not represent the saved email content. | ||
[[File:FailedEmail_emailcontent.png]] | [[File:FailedEmail_emailcontent.png]] | ||
==Error message== | ==Error message== <!--T:5--> | ||
Displays the error message fetched from mailing function. | Displays the error message fetched from mailing function. | ||
[[File:FailedEmail_error_message.png]] | [[File:FailedEmail_error_message.png]] | ||
==Delete== | ==Delete== <!--T:6--> | ||
The entry will be deleted and will not be available for resending again. After a 30-day period of the notification first failing, it will be deleted. | The entry will be deleted and will not be available for resending again. After a 30-day period of the notification first failing, it will be deleted. | ||
=Massive Actions= | =Massive Actions= <!--T:7--> | ||
Actions that can be executed on multiple entries simultaneously. | Actions that can be executed on multiple entries simultaneously. | ||
[[File:FailedEmail_massiveactions.png]] | [[File:FailedEmail_massiveactions.png]] | ||
==Resend== | ==Resend== <!--T:8--> | ||
Resend all selected entries and choose to delete or keep the entry after sending was successful. | Resend all selected entries and choose to delete or keep the entry after sending was successful. | ||
==Delete== | ==Delete== <!--T:9--> | ||
Delete all selected entries. | Delete all selected entries. | ||
=Notifications= | =Notifications= <!--T:10--> | ||
Notifications will be created and shown for the superadmin. When selecting the notification, all surveys with failed email notifications will be displayed with a link. | Notifications will be created and shown for the superadmin. When selecting the notification, all surveys with failed email notifications will be displayed with a link. | ||
[[File:FailedEmail_notification.png]] | [[File:FailedEmail_notification.png]] | ||
=Development= | =Development= <!--T:11--> | ||
Link to the Database docs [[Database_documentation#failed_emails|here]]. | Link to the Database docs [[Database_documentation#failed_emails|here]]. | ||
Revision as of 16:00, 15 September 2022
Failed email notifications
This menu allows you to resend failed email notifications. Email notifications can be set in Notifications & data for every survey. When an email fails to be sent out the entire content of the email will be saved including images, attachments and replacements at the moment of sending it.
Actions
Possible interactions with a single entry.
Resend Email
Resend the saved email and choose to delete or keep the entry after sending was successful.
When resending emails, the currently set email configuration for the survey will be applied.
Email content
View the current email template, this does not represent the saved email content.
Error message
Displays the error message fetched from mailing function.
Delete
The entry will be deleted and will not be available for resending again. After a 30-day period of the notification first failing, it will be deleted.
Massive Actions
Actions that can be executed on multiple entries simultaneously.
Resend
Resend all selected entries and choose to delete or keep the entry after sending was successful.
Delete
Delete all selected entries.
Notifications
Notifications will be created and shown for the superadmin. When selecting the notification, all surveys with failed email notifications will be displayed with a link.
Development
Link to the Database docs here.