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Closing a survey: Difference between revisions

From LimeSurvey Manual

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To stop a survey, you can either "expire" or "deactivate" it.
To stop a survey, you can either ''expire'' or ''deactivate'' it.




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{{Alert|title=Attention|text='''It is strongly recommended to use the expiry option to close a survey.''' The explanation is stated below.}}
{{Alert|title=Attention|text='''We strongly recommend using the expiry option to close a survey.''' The explanation is stated below.}}
 


=Expiry= <!--T:5-->
=Expiry= <!--T:5-->
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You can manually expire the survey if you edit the [[Publication & access|survey details]] and set an "Expiry date/time":  
You can manually expire the survey if you edit the [[Publication & access|survey details]] and set an '''''Expiry date/time''''':  




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Alternatively, when trying to deactivate the survey (by clicking on the "stop this survey" button), an option to expire the survey is provided, which performs the same function:
Alternatively, when deactivating the survey (by clicking the '''''stop this survey''''' button), an option to expire the survey is provided, which performs the same function:




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If you decide to expiry your survey:
If you decide to ''expire'' your survey:
*No results are lost
*No results are lost
*No respondent information is lost
*No respondent information is lost
*Change of questions, groups, and parameters is limited
*Change of questions, groups, and parameters is limited
*An expired survey is not accessible to participant (they only see a message that the survey has expired)
*An expired survey is not accessible to participants (they only see a message that the survey has expired)
*It's possible to perform [[Statistics|statistics]] on responses inside LimeSurvey
*It's possible to perform [[Statistics|statistics]] on responses inside LimeSurvey


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Click on "Stop this survey" button located on the top toolbar:
(1) Click the '''Stop this survey''' button located on the top toolbar.




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Once loaded, click on the '''Deactivate survey button''':
(2) Click the '''Deactivate survey button'''




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*All results are lost (you cannot access them via the LimeSurvey user interface)
*All results are lost (you cannot access them via the LimeSurvey user interface).
*All respondent information is lost
*All participant information is lost.
*The deactivated survey is not accessible to the respondent (a message will be displayed stating that you are not permitted to see this survey)
*The deactivated survey is not accessible to the participants (a message will be displayed stating that they are not permitted to see this survey).
*All questions, groups, and parameters are editable again
*All questions, groups, and parameters are editable again.
*It is recommended to [[Export responses|export]] your responses before using this option
*We recommend that you [[Export responses|export]] your responses before using this option.




==Help! I accidentally deactivated my survey - what now?== <!--T:9-->
==Help! I accidentally closed my survey - what now?== <!--T:9-->




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'''If you closed your survey accidentally, it is important that you don't change anything in your survey.''' To recover your data:
'''If you closed your survey accidentally, it is important that you do not change anything in your survey.''' To recover your data:


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#Activate your survey again
#Activate your survey again.
#Select [[Responses]] from the survey toolbar.
#Select [[Responses]] from the survey toolbar.
#Click on [[Import responses|Import]] and select the "Import answers from a deactivated survey table" menu entry.
#Click [[Import responses|Import]] and select the "Import answers from a deactivated survey table" menu entry.
#Choose your source table.
#Choose your source table.
#Click on the "Import" button located on the upper-right part of the screen.
#Click '''Import''' located in the upper-right part of the screen.




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{{Alert|title=Warning|text= You can import all the old responses that are compatible with your current survey. '''Compatibility is determined by comparing column types and names, the ID field being always ignored.''' Using type coercion may break your data; use it with care or not at all if possible.}}
{{Alert|title=Warning|text= You can import all of the old responses that are compatible with your current survey. '''Compatibility is determined by comparing column types and names, the ID field being always ignored.''' Using type coercion may cause serious issues with your data; use it with care or not at all if possible.}}




Latest revision as of 09:25, 3 June 2021

Other languages:



General

To stop a survey, you can either expire or deactivate it.


  Attention : We strongly recommend using the expiry option to close a survey. The explanation is stated below.


Expiry

You can manually expire the survey if you edit the survey details and set an Expiry date/time:



Alternatively, when deactivating the survey (by clicking the stop this survey button), an option to expire the survey is provided, which performs the same function:



If you decide to expire your survey:

  • No results are lost
  • No respondent information is lost
  • Change of questions, groups, and parameters is limited
  • An expired survey is not accessible to participants (they only see a message that the survey has expired)
  • It's possible to perform statistics on responses inside LimeSurvey

To make the survey available to your participants again, change or remove the expiration date from the publication & access panel.

Deactivation

(1) Click the Stop this survey button located on the top toolbar.



(2) Click the Deactivate survey button



  • All results are lost (you cannot access them via the LimeSurvey user interface).
  • All participant information is lost.
  • The deactivated survey is not accessible to the participants (a message will be displayed stating that they are not permitted to see this survey).
  • All questions, groups, and parameters are editable again.
  • We recommend that you export your responses before using this option.


Help! I accidentally closed my survey - what now?

If you closed your survey accidentally, it is important that you do not change anything in your survey. To recover your data:

  1. Activate your survey again.
  2. Select Responses from the survey toolbar.
  3. Click Import and select the "Import answers from a deactivated survey table" menu entry.
  4. Choose your source table.
  5. Click Import located in the upper-right part of the screen.


  Warning : You can import all of the old responses that are compatible with your current survey. Compatibility is determined by comparing column types and names, the ID field being always ignored. Using type coercion may cause serious issues with your data; use it with care or not at all if possible.




Currently, LimeSurvey detects and handles the following changes:

  • Question is moved to another group (result is imported correctly).
  • Question is removed from target (result is ignored).
  • Question is added to target (result is set to database default value).


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